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Newcomer
StephenO
Newcomer
December 24, 2021
Question

captioning

  • December 24, 2021
  • 1 reply
  • 33 views

Free closed captioning is not available.  I have a free Zoom account and it was my understanding it was available to all.  When I click on the closed captioning button, it asks me to either type it or have a 3rd party service.  

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    December 29, 2021

    Hey @StephenO, have you done the User steps for Enabling or disabling closed captioning and live transcription services? If not, take a look into our KB and let me know after checking your settings that it's available to you. I'd also suggest updating Zoom as well! 

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