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Carosanfran
Explorer
Carosanfran
Explorer
January 17, 2023
Solved

Cant find the answers to custom registration questions in a MEETING or export to CSV

HI, I created a meeting and can't find the answers to the two custom registration questions I created.

Registration page is attached fyi. Its in French but you'll recognize questions that are not name and email.

 

Secondly, I see no way to save the registrant responses to a CSV format.  I recall this was possible.

I cant even select what I see so far, ie names and emails of registrants.  See attached as well.

 

    ZoomTestKitchen
    ZoomTestKitchenAnswer
    Specialist
    January 17, 2023

    @Carosanfran ,

     

    You need to log into the Zoom Web Portal, scroll down to "Account Management" -> "Reports" and select "Meeting - View registration reports and poll reports for meetings".


    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

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    4 replies

    ZoomTestKitchen
    Specialist
    ZoomTestKitchenAnswer
    Specialist
    January 17, 2023

    @Carosanfran ,

     

    You need to log into the Zoom Web Portal, scroll down to "Account Management" -> "Reports" and select "Meeting - View registration reports and poll reports for meetings".


    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

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    Carosanfran
    Explorer
    CarosanfranAuthor
    Explorer
    January 18, 2023

    Actually I tried that too and there was no report for this meeting. I tried by changing the end date for the reports to past the meeting date and that seems to work! Not very intuitive so thanks for getting me to try it again!

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    ZoomTestKitchen
    Specialist
    ZoomTestKitchen
    Specialist
    January 21, 2023

    I agree that the report section is not all that intuitive. First you select the date range, then it generates a CSV file. On the screen that it takes you to, the top line on the right side will indicate that it is generating the file. Once it completes then you can download that file and open it in Excel, for example.


    If it's not finding your meeting data, I'm not sure that I have anything to offer there.


    If you find this information helpful, please click on "Accept as Solution".

    If you have further questions, please reply, we're happy to help.

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