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M
Newcomer
MKFinley
Newcomer
January 15, 2022
Question

Cannot seem to upgrade Zoom

  • January 15, 2022
  • 1 reply
  • 7 views

My Statistics in Zoom say I am using version 5.6.1 from last March, but I went to the download center and installed version 5.9.1 today.  After starting a new meeting, I expected to see 5.9.1 but still see 5.6.1.

 

Windows 10, Firefox latest version.

 

What am I doing wrong, please?

 

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    March 2, 2022

    Hey @MKFinley could you try to uninstall the Zoom client and reinstall it? Here is how to update your Zoom client, are you able to update? 

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