Cannot schedule - something went wrong

Forum|Forum|4 years ago
January 28, 2022
5 replies
3 views

Something is blocking me from scheduling a meeting. I set it up and hit save and get the message "Something went wrong. Please reload this page." I have tried multiple times on Chrome and Edge browsers. I have turned off Windows Defender Firewall to see if I had changed something there. Have never had an issue prior to this. Works fine on my desktop at the office. Only is happening on my home computer. Certainly a software issue. Ideas?

jeremyjustin

Community Champion | Employee

Hi thank you for your post here on the Zoom Community! Sounds like you are working on a Windows computer, are you scheduling the meeting through the Zoom web portal? Or perhaps through the Zoom client? Maybe even Outlook?

Also do you know what your default email is, such as Office 365 or Google?

Thanks!

N

NJRA

Newcomer

I am getting the same error message, "Something went wrong, please refresh the page" refreshing the page does not do anything , tried several times but to no avail. This error message even occurs when I was saving the update on the time zone. I've never encountered this issue before. I would appreciate your help/suggestion on how to fix this problem?

J

johnjayr

Newcomer

same problem and support hasn't been able to help. This is an ongoing problem for over a month. Did you find the solution?

J

johnjayr

Newcomer

I did find a solution. When I updated my System Mechanic, I had to turn off digital fingerprinting. I also added zoom.us to the white list (though I doubt this had anything to do with it).

S

Soen

Newcomer

johnjayr can you explain step by step to me. Since I installed System Mechanic I've been having this problem.

F

Frank1938

Newcomer

I get this problem sporadically. I have no idea of a solution.