cannot remove passcode for meetings admin/owner issue

having the same issue

Hello there!

I'm sorry for the late response. First, assign yourself as an admin, and then you can adjust the meeting security settings and remove the passcode for the meetings.

To add a role with privileges so that others can add roles:

1. Sign in to the Zoom web portal as the account owner.
2. In the navigation menu, click User Management then Roles.
3. Click Add Role.
4. Specify a name and description for the role, then click Add.
5. Click the checkbox in the Edit column for Role Management.
   Note: This enables users in this role to create and manage user roles so that the Owner is not the only person who can perform this task. You can also click additional checkboxes if you want users in this role to see or edit additional pages.
6. Scroll to the bottom of the page and click Save Changes to return to the Role Management page.
7. At the top of the page, click Back to Roles to return the main Role Management page.
8. Click Edit to the right of the role.
9. Click the Role Members tab.
10. Click Add Members.
11. Enter the email address of the user (if adding multiple, add a comma between email addresses, to separate them).
12. Click Add.

Note: The Role Management role can also be added to an existing role, like Admin for example. 

If you need further assistance, please let us know.

This totally does not work for me!! I am beyond frustrated.
Please refer to this video I just made:  https://vimeo.com/1005327386/42a9e6090d?share=copy

Thank-you so much for your assistance!!