Cannot import m4v video as background on OSX | Community
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SimonTSorcerer
Newcomer
October 11, 2022
Question

Cannot import m4v video as background on OSX

  • October 11, 2022
  • 1 reply
  • 1 view

I have an m4v video that I would like to use as a background. Quicktime plays it just fine but it's grayed out in the Zoom file selector for backgrounds. What's going on there?

    1 reply

    Bort
    Employee
    Bort
    Employee
    November 28, 2022

    Hi @SimonTSorcerer 

    M4V video files are not supported by Zoom for use as a virtual background. As noted in this article, background videos must be a MP4 or MOV video file. To use this particular video, you would need to change the file type with some 3rd-party video converter or editing software. 

     

    Hope that helps and please make sure to mark the solution as accepted if this information is what you needed.

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