Cannot found the alternative hosts setting field with my Basic account | Community
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Newcomer
June 22, 2023
Solved

Cannot found the alternative hosts setting field with my Basic account

  • June 22, 2023
  • 1 reply
  • 1 view

Dear All,

 

I've searching many articles and web and followed those steps, I still can't found that field to set "alternative hosts" unfortunately.  Did anyone have solution/suggestion?

 

Thanks a lot!

John

Best answer by ZoomTestKitchen

Although, I didn't see the limitation expressly stated in the prerequisites of alternative hosts, I do not believe that alternative hosts are supported with Basic Accounts. I did test this on one of my basic accounts against one of my paid accounts and have verified that alternative host designation is not visible/available on my basic account.


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1 reply

ZoomTestKitchen
Specialist
Specialist
June 23, 2023

Although, I didn't see the limitation expressly stated in the prerequisites of alternative hosts, I do not believe that alternative hosts are supported with Basic Accounts. I did test this on one of my basic accounts against one of my paid accounts and have verified that alternative host designation is not visible/available on my basic account.


If you find this information helpful, please click on "Accept as Solution".

If you have further questions, please reply, we're happy to help.

Newcomer
March 27, 2024

I am getting a scheduling error saying I need to delete alternative host even though I am using the free version and there is no alternative host field! I had a paid, joint account with one alternative host for work purposes, but then let that expire and my account reverted to free. But now I can't schedule a meeting because I'm supposed to delete an alternative host, even though there's no way to access alternative host options in the free version because they're not supposed to exist!