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A
Newcomer
Annette5
Newcomer
March 14, 2023
Solved

Cannot find my local recording

  • March 14, 2023
  • 4 replies
  • 21 views

Please Help!!

 

I was not signed in on my zoom account as I just followed a link and now I cannot find the recording.

 

I was invited to attend a meeting and was made host so that I could do my presentation. I pressed record and a pop-up said the recording had started. I then selected to have the recording saved to my computer. After the presentation, I ended the recording and again the pop-up came saying that the recording had finished. Shortly after the meeting ended and I left the meet. The original host is asking me for the recording and I cannot find it anywhere.

 

I desperately need this recording. Please help

      Best answer by ZoomTestKitchen

      To locate Local Zoom Recordings...

       

      1. Open the Zoom Application on your desktop
      2. Go to Settings
      3. In Settings, go to Recording
      4. Click on the OPEN button in the section "Store my recording at: __________"
      5. This will open a file browser to the folder in which Zoom stores local recordings
      6. Find the folder that begins with the date of your meeting and double-click on it

       


      If you find this information helpful, please click on "Accept as Solution".

      If you have further questions, please reply, we're happy to help.




       

       

      4 replies

      ZoomTestKitchen
      Specialist
      ZoomTestKitchenAnswer
      Specialist
      March 14, 2023

      To locate Local Zoom Recordings...

       

      1. Open the Zoom Application on your desktop
      2. Go to Settings
      3. In Settings, go to Recording
      4. Click on the OPEN button in the section "Store my recording at: __________"
      5. This will open a file browser to the folder in which Zoom stores local recordings
      6. Find the folder that begins with the date of your meeting and double-click on it

       


      If you find this information helpful, please click on "Accept as Solution".

      If you have further questions, please reply, we're happy to help.




       

       

        A
        Newcomer
        ashleighholden
        Newcomer
        January 26, 2024

        I am also having trouble finding my local recordings. I recorded 4 videos over an hour long zoom call and only the first recording is showing up. Every troubleshoot I've seen posted still on gives me the first recording. I am not sure what to do... these recording were very important

        A
        Newcomer
        Annette5Author
        Newcomer
        March 15, 2023

        Thank you so much!!

          P
          Newcomer
          PVM
          Newcomer
          April 8, 2024

          This is exactly what happened to me Annette5 - exactly and the solution Zoom provided DID NOT WORK.

           

          This is what message came out.

          Local recordings are listed only for meetings that were recorded while using a supported version of the client. Verify that your client has been upgraded to a supported version before you start the meeting. The supported versions are:

          • Windows: Version 4.0.25513.0228 or later
          • Mac: Version 4.0.25513.0228 or later
          E
          Newcomer
          EstieK
          Newcomer
          June 5, 2024

          Exactly the same issue. I was a guest, the host granted me permission to record in three meetings, and now I cannot find the recordings locally. I can find my own test recordings, but not these three.
          My Zoom Workplace version is 6.0.11. Very frustrating as I need to refer to these recordings during the next month quite often.

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