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Newcomer
gmarshman
Newcomer
May 6, 2025
Question

Cannot access technical support

  • May 6, 2025
  • 2 replies
  • 0 views

Is access to technical support provided with a Basic account? I'm having a technical issue and Technical support does not recognize my account. 

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
May 7, 2025

Zoom Community IS tech support for most issues.

MGSR
Community Manager
MGSR
Community Manager
May 7, 2025

Hello @gmarshman,

Welcome to the Zoom Community! We're glad to have you here.

You can sign in to your Zoom account and visit https://support.zoom.us/hc/en-us/articles/201362003 to view other available support options based on account type.

Thank you, and have a good day.

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