Can We retrieve permanently deleted recording?? | Community
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Newcomer
BEPECCareer
Newcomer
May 12, 2023
Question

Can We retrieve permanently deleted recording??

  • May 12, 2023
  • 2 replies
  • 1 view

Can We retrieve permanently deleted recording??

    2 replies

    Bri
    Community Manager
    Bri
    Community Manager
    May 16, 2023

    Hi @BEPECCareer , you could possibly check your trash to see if it's there. https://support.zoom.us/hc/en-us/articles/216378863-Recovering-a-deleted-local-or-cloud-recording 

    W
    Newcomer
    willjoe2442
    Newcomer
    May 17, 2023

    Recover Deleted Call/Voice Recordings from Backup on Android Phone
    Step 1: Go to Settings. This will help you access your backup data.
    Step 2: Go to the System tab. After you get into your settings, you will need to look for something that says System.
    Step 3: Access your backup data and restore your backup data.

     

    Regards,

    Will

    F
    Community Champion | Customer
    Frank_TB
    Community Champion | Customer
    May 17, 2023

    Hello,

     

    Cloud recordings that are deleted go into the cloud trash for 30 days.

     

    After these 30 days, recording files will be deleted from the trash folder within 24 hours.

    After this action is completed, these files can’t be  recovered.

     

    Regards

    If my reply helped, don't forget to click the accept as solution button!

     

     

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