Can't use virtual background without green screen for MacBook Air | Community
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Newcomer
fncp
Newcomer
November 8, 2021
Solved

Can't use virtual background without green screen for MacBook Air

  • November 8, 2021
  • 1 reply
  • 1 view

I have met the requirements, i.e. having a Zoom version of 5.7.6. and a MacOS greater than 10.13. I am using the M1 chip. Still, I could not uncheck the option for I have a green screen. Please help!

    Best answer by Bri

    Hi @fncp! What exactly happens when you attempt to uncheck "I have a green screen"?

     

    https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

    1 reply

    Bri
    Community Manager
    BriAnswer
    Community Manager
    November 12, 2021

    Hi @fncp! What exactly happens when you attempt to uncheck "I have a green screen"?

     

    https://support.zoom.us/hc/en-us/articles/360043484511-Zoom-Virtual-Background-system-requirements

    F
    Newcomer
    fncpAuthor
    Newcomer
    November 13, 2021

    Hello!

     

    It has mentioned that I didn't meet the requirements.

     

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