Can't Use Virtual Background Without Green Screen

Forum|Forum|4 years ago
October 30, 2021
2 replies
9 views

Hi! I can't use virtual background without green screen. I have MacOS 10.14.6. I have turned ON all related settimgs, still not working. What shall I do?

chrismenard7

Community Champion | Customer

Here are the specs for an image background on a Mac.

Image only without a physical green screen

Zoom desktop client, 4.6.0 or higher
macOS version 10.13 or higher
Supported processors
- Apple M1
- i5 - 2 cores or higher, 6th generation or higher
  Note: 6th generation i5 dual-core processor, requires macOS 10.14 or higher
- i7 - 4 cores or higher, 4th generation or higher

If you need to figure out your processor, here is my video for that .https://youtu.be/L6JXdsr4nSw?t=323

Let me know if this helps. Thank you.

S

sequoia380

Newcomer

Hi Chris, hope it's ok to reply here. I have the same problem as the poster... when I go to "virtual backgrounds" settings I get the message "Your device requires a green screen to support Virtual Backgrounds" My specs are:

- zoom 5.8.3

- macOS 11.1, dual core intel i5 processor

So it should be working fine... any ideas? Thanks!!

E

elifkalafat

Newcomer

Yep,

Everything is updated, but virtual backgrounds settings gave me the same message "your device requires a green screen to support virtual backgrounds"

dude please!!

ThivishanR

Newcomer

can

But you need a updated version

Image only without a physical green screen

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