Can't use video background on mac | Community
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Newcomer
anhminh
Newcomer
December 28, 2021
Question

Can't use video background on mac

  • December 28, 2021
  • 1 reply
  • 3 views

Video background
I want to ask why my macbook can't select the background video, but when I click the plus sign, it only shows the image, not allowing to select the video or gif


So I hope you can help me fix this problem
Sincerely thank you

    1 reply

    Bri
    Community Manager
    Bri
    Community Manager
    December 28, 2021

    Hi @anhminh, and welcome to the community! Have you checked out the prerequisites for using a video background? 

     

    https://support.zoom.us/hc/en-us/articles/210707503-Changing-your-Virtual-Background-image#h_01ED77TVRYZYCHRVK0NA24VJJK

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