Can't use my screen share. My hard drive was replaced recently, would that affect this at all?

Forum|Forum|4 years ago
October 13, 2021
3 replies
1 view

I used to share my screen all the time in meetings. Now I can't do it and I've gone through the settings in detail and can't find what it preventing it. Anyone have suggestions for this?

Best answer by Rupert

Great! You're welcome. Please "Accept as Solution" if this resolved your question!

Rupert

Community Champion | Customer

@SpeakOUT

Do you see the Share Screen button, able to click on it, or do you get an error?

Are you attending other people's Meetings, or starting your own?

S

SpeakOUTAuthor

Newcomer

Hi, Rupert,

I can click on the button and the options come up but it no longer shows the open files on my desktop. I have been sharing my screen for 18 months with no problems.

A box opens that says Allow Zoom to share your screen. Open System Preferences. When I hit that it goes to Security and Privacy in the Screen Recording section. It doesn't, however, allow me to click on the Zoom icon.

Rupert

Community Champion | Customer

Hi @SpeakOUT

With the Zoom app totally closed, can you try following these instructions for Security and Privacy in macOS

https://support.zoom.us/hc/en-us/articles/360016688031-Using-the-Zoom-client-and-Zoom-Rooms-with-macOS

S

SpeakOUTAuthor

Newcomer

Excellent! I don't deal with the system preferences enough to know about the lock. Got it added and it's working again. Thanks so much for the assistance!