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Newcomer
cowanchambers
Newcomer
January 8, 2022
Solved

Can't share screen on new MacBook Air

When I try to share my screen it tells me to go to system preferences but I never find anything there to allow for it.  

 

 

    Janine_RyleAnswer
    Newcomer
    May 31, 2022

    I found it under Systems Preferences / Security and Privacy / Screen Recording. I had already given Zoom access to my camera and microphone, so those worked fine.

     

    It's working now; I was able to share my screen. Thank you.

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    23 replies

    CarlaA
    Community Champion | Employee
    CarlaA
    Community Champion | Employee
    January 12, 2022

    Hi, @cowanchambers great question! Take a look at @Maechiang post, which deals with a very similar issue. If the accepted solution provides you with the assistance you are looking for, I encourage you to close this current discussion by marking this reply as the accepted solution. Users who view this post can then navigate to  @Maechiang  post to find the similarly asked question and solution that you also found to be helpful.

     

    Thank you!

    Zoom Community Team

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    Explorer
    phoenixland
    Explorer
    March 31, 2022

    Where is this reply or can you help? I updated Zoom on my MacBook Pro, and can no longer share screen  with an open file.  Made last meeting a bust. Help!

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    CarlaA
    Community Champion | Employee
    CarlaA
    Community Champion | Employee
    March 31, 2022

    Hi @phoenixland !

    You can find the post, here.

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    Explorer
    phoenixland
    Explorer
    March 31, 2022

    This doesn't work for me, I have no "AirPlay" on my system

    When I try to  Screen Share, it won't let me choose anything!

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      CarlaA
      Community Champion | Employee
      CarlaA
      Community Champion | Employee
      March 31, 2022

      Can you try screen sharing on a different device to see if that works? I would like to see if it is specific to your device. 

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      Explorer
      IRChamandy
      Explorer
      March 25, 2025

      When I go to "Privacy & Security > Screen & System Audio Recording > +", I see my Applications folder but Zoom doesn't appear in it, despite actually being in my Applications folder at the very bottom (you can see it doesn't appear in the Applications open dialogue box in the attachment"). If that is the setting I am missing, why doesn't Zoom appear in the open dialogue box?

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      Newcomer
      Janine_Ryle
      Newcomer
      May 27, 2022

      I have this same issue. Just upgraded my MacBook Pro to Monterey and now cannot share anything via Zoom. I am a teacher and rely on this. @phoenixland did you find any solution to your issue? I went to Security Preferences on my Mac and it did not give me any options that allowed me to select Zoom. I don't have any other devices that I use with Zoom. This completely messed up my class tonight!!

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      Explorer
      phoenixland
      Explorer
      May 27, 2022

      It’s been awhile, but I think I went to System Preferences and then Sharing.  Then make sure the Screen Sharing option is checked.  It was something fairly simple but I never found a good answer or help. I just clicked around until something worked.

       
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        Newcomer
        Janine_Ryle
        Newcomer
        May 31, 2022

        Thanks! I found it under Security and Privacy / Screen Recording... trying it now.

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        CarlaA
        Community Champion | Employee
        CarlaA
        Community Champion | Employee
        May 27, 2022

        Hi @Janine_Ryle ,  is your macOS version 10.14 Mojave or 10.15 Catalina? knowing this will help me to further troubleshoot. Thank you! 

         

        Moderator 

        Zoom Community Team 

         

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        Newcomer
        Janine_Ryle
        Newcomer
        May 31, 2022

        As I stated above, it's Monterey, v12.1.

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        CarlaA
        Community Champion | Employee
        CarlaA
        Community Champion | Employee
        June 1, 2022

        Thank you for the update, Janine_Ryle! That is exactly it, because of the increased security and permissions on mac, one needs to grant Zoom access/permission to the microphone, camera, and screen sharing via the System Preferences. I appreciate you coming back here and sharing your knowledge with the community! 

         

         

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        Explorer
        Imissvabad
        Explorer
        September 21, 2022

        I'm having a similar issue but all that stuff is turned on.  When I start a meeting I can share when it's just me.  The minute someone else comes on, I get up pop up box saying screen sharing has stopped and I am restricted from screen sharing.  How do I stop this from happening as I need to do a raffle tonight that people need to see.

        Thanks!

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        CarlaA
        Community Champion | Employee
        CarlaA
        Community Champion | Employee
        September 21, 2022

        Hi @Imissvabad, I'm sorry to hear that you are experiencing issues trying to screen share. I would suggest going over this article: Screen sharing is not working. It provides troubleshooting steps you can take to get the screen sharingfeature to work again.

         

        Thank you for your first post and for choosing the Zoom Community to seek support 🙂 if you need further assistance, let me know! 

        Carla,
        Zoom Community Team

        Please click Accept as Solution if you found this reply helpful. Thank you!

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