CAN'T SEE OTHER PARTICAPANTS | Community
Skip to main content
J
Newcomer
JESLV
Newcomer
July 28, 2022
Question

CAN'T SEE OTHER PARTICAPANTS

  • July 28, 2022
  • 1 reply
  • 5 views

I'm logged in in gallery. I see my video but the 4 other participants boxes are either white or black

    1 reply

    DF110
    Community Champion | Employee
    DF110
    Community Champion | Employee
    July 28, 2022

    Hi @JESLV there's a possibility that the host of the meeting has enabled Focus mode which will hide participant's videos from each other. If you are the host, it's possible that the participants videos are off and you have the "hide profile pictures" setting enabled (see screenshot below).

     If this resolved your issue, please click "Accept as solution" 

      Terms & ConditionsAccessibility statement
      Copyright © Zoom Communications, Inc. All rights reserved.