Can't log in - 2FA not working | Community
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Newcomer
October 24, 2023
Question

Can't log in - 2FA not working

  • October 24, 2023
  • 0 replies
  • 4 views

I have 2FA enabled on Zoom Pro and since upgrading phones the 2FA is no longer working.

 

I can not log into the account in order to disable it. I can not use Apple or FB because this account is set up using my work email. 

 

I can not even call support because they are asking for a personal meeting ID which I cannot see without logging in. 

 

I am going around in circles - please HELP!