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Newcomer
ncdf
Newcomer
August 21, 2023
Question

Can't Install Update

  • August 21, 2023
  • 2 replies
  • 39 views

Says I cannot start a meeting without installing an update. Then when I try to install it says "Error 10004". I can't figure out the issue. Please help!

2 replies

Newcomer
RGA
Newcomer
August 21, 2023

I am having the exact same issue,   cannot update, cannot delete to re-install.  Using a MacBook Pro.  hope we get some help.

CarlaA
Community Champion | Employee
CarlaA
Community Champion | Employee
August 29, 2023

Hello! 

 

I'm sorry to hear you're both facing this issue with starting a meeting due to the "Error 10004." I totally get how frustrating that can be. To tackle this, I recommend following the steps outlined in this article: Zoom error code 10004. It should guide you through resolving this error.

 

Keep me updated! 

Carla,
Zoom Community Team

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