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vincenteid
Newcomer
September 13, 2021
Question

Can't get recording transcript with PRO membership

  • September 13, 2021
  • 1 reply
  • 7 views

Hello everyone,

 

I upgraded to PRO so I can get cloud recording , thinking that I can automatically get the audio transcript if I have access to cloud recording. However, when I go to advanced cloud recording settings, I don't see the option of enabling audio transcripts.

 

Do I need to upgrade to a more premium version of zoom for audio transcripts?

 

Thanks for your help!

Vincent

    1 reply

    vescamilla
    Community Champion | Employee
    vescamilla
    Community Champion | Employee
    September 13, 2021

    Hi vincenteid,

     

    The audio transcript feature is available to business accounts and higher. You can see the feature prerequisites here.

     

    Hope this helps!

    If this answers your question, please click "Accept solution". Thank you!

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