can't change security settings | Community
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Newcomer
delfuego
Newcomer
September 15, 2025
Question

can't change security settings

  • September 15, 2025
  • 2 replies
  • 1 view

I am the only user and owner of my Zoom account. Still, I can't change certain security settings (under Settings > Meeting > Security) because Zoom says there are "new security guidelines" and refers me to the "account admin". But I'm the owner/admin and sole user. How is this possible? And how can I solve it?

2 replies

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
September 15, 2025

The issue is self explanatory. 

Zoom requires that all meetings are secured with one of the following security options: a passcode, Waiting Room, or "Only authenticated users can join meetings". If no security option is enabled, Zoom will secure all meetings with Waiting Room.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0061300

 

If this works please click accept as a solution.

T
Newcomer
ToniThompson
Newcomer
October 28, 2025

I have been using zoom since day 1.  Used my personal zoom 2000 times.  I NEVER had to have a waiting room.  TODAY they have a waiting room.  THERE IS NO SeCURITY OPTION and i have viewed 25 videos and google searches   HOW DO I DISABLE THIS WAITING RROOM???

 

 

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