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Newcomer
April 24, 2025
Solved

Can't add an alternative host!

  • April 24, 2025
  • 3 replies
  • 17 views

I have a paid Zoom account. When I go to "add alternative host" it won't let me fill in any address at all. (The box is greyed.) I tried this both from my desktop and the app.

 

 

Best answer by Ohkawa

Hi, @maxthegirl 

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?

3 replies

Ohkawa
Community Champion | Customer
OhkawaAnswer
Community Champion | Customer
April 29, 2025

Hi, @maxthegirl 

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?

Newcomer
July 30, 2025

In the same account? Does this include someone who has their own paid account 

Community Champion | Customer
January 8, 2026

Hello,

Both factors must be true. An alternative host must belong to the same Zoom account as you and also be using a paid for licence.

 

Regards

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Newcomer
January 7, 2026

I'm having the same issue.
All users with a paid account: Zoom Workplace Enterprise Premier
Unable to add an alternative host or create a team.
All settings seem to be correct. Tried reauthorizing the calendar, also with no success.

Any thoughts?