Can't add an alternative host!

Forum|Forum|1 year ago
April 24, 2025
4 replies
233 views

I have a paid Zoom account. When I go to "add alternative host" it won't let me fill in any address at all. (The box is greyed.) I tried this both from my desktop and the app.

Creating & Scheduling

Best answer by Ohkawa

Hi, @maxthegirl

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?

OhkawaAnswer

Community Champion | Customer

Hi, @maxthegirl

An alternate host is limited to paid user within the same account.
Are there any other paying users besides you in your account?

L

laddieii

Newcomer

In the same account? Does this include someone who has their own paid account

F

Frank_TB

Community Champion | Customer

Hello,

Both factors must be true. An alternative host must belong to the same Zoom account as you and also be using a paid for licence.

Regards

If my reply helped, don't forget to click the accept as solution button!

T

Thaypereira15

Newcomer

I'm having the same issue.
All users with a paid account: Zoom Workplace Enterprise Premier
Unable to add an alternative host or create a team.
All settings seem to be correct. Tried reauthorizing the calendar, also with no success.

Any thoughts?

pma101

Newcomer

Nuts! This shouldn’t be hard or require extra costs.

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