Can't access ZOOM on my computer but can on my phone | Community
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M
Newcomer
Moawright
Newcomer
September 15, 2021
Question

Can't access ZOOM on my computer but can on my phone

  • September 15, 2021
  • 1 reply
  • 0 views

This is what pops  UP:

 

This file does not have an APP associated with it for performing this action. Please install an app or it one is already installed, create an association in the Default Apps Settings page

    1 reply

    R
    Community Manager
    rn-zm
    Community Manager
    September 16, 2021

    Hi @Moawright, are you sure you downloaded the Zoom Meetings Client from zoom.us/download? I have seen some success with this - could you please run the CleanZoom and restart your computer when it's finished?

     

    CleanZoom.zip

    Once done restarting please visit this link https://zoom.us/support/download this will automatically download the newest version for you. 

     

    Let me know if this helps with your Error Message.🙂 

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