Can someone help? This keeps happening. Why does it mute me when I share my screen? | Community
Skip to main content
Newcomer
January 26, 2022
Question

Can someone help? This keeps happening. Why does it mute me when I share my screen?

  • January 26, 2022
  • 1 reply
  • 1 view

Under participants, it says I'm not muted. However, in the lower-left side of the screen, it shows the microphone (greyed out and with a red line through it) and underneath it says "unmute". I can't click it. What should I do?

(See attached screenshot)

    1 reply

    GreggG_aka_4G
    Community Champion | Employee
    Community Champion | Employee
    January 27, 2022

    Hello AMM_0225 - I just want to make sure that I understand this correctly. So before you do a screen share, do your audio and audio controls work perfectly? Additionally, what version of the Zoom Application are you running?

     

    Thanks, Gregg

    Newcomer
    October 17, 2022

    audio plays fine I do not have microphone but the computer I am sending is to is not making any sound when I play video from power point