Can not install Zoom desktop application - My Zoom application was glitchy so I looked that up on t | Community
Skip to main content
M
Newcomer
mollybrooksseit
Newcomer
February 28, 2023
Question

Can not install Zoom desktop application - My Zoom application was glitchy so I looked that up on t

  • February 28, 2023
  • 2 replies
  • 6 views

My Zoom application was glitchy so I looked that up on this forum and it was said that my mac was missing 2 files (I got an error code: 10008) so I uninstalled the application, and then I installed the application. There were two choices, the main download and another for macs with a certain chip.  I tried both and neither will open, it says it's not supported by a mac.  So, I am paying for Zoom and have a big meeting tonight and I can't download the application.  Can someone help me with this? I have a2 year old mac running Ventura 13.2.1

Thanks, desperate Molly

      2 replies

      R
      Community Manager
      rn-zm
      Community Manager
      February 28, 2023

      Hey @mollybrooksseit have you looked into the KB on Zoom error code 10008? If not, suggest doing so and attempting the suggested troubleshooting steps, and let me know if that helped you out. 🙂

      A
      Newcomer
      aud77777
      Newcomer
      March 1, 2023

      It didn't work for me! 🤦‍♀️ I followed the instructions and "allowed" as suggested. 

       

      M
      Newcomer
      mollybrooksseitAuthor
      Newcomer
      February 28, 2023

      Hello RN, if you had read my post, you would notice that I mention this original post about the error code:10008.  I followed the intructions dutifully, I uninstalled Zoom and then I tried to install it again, but it will not install to my computer, which is not an old computer.  It is a Mac. I need to download the desktop application. Please help me do this. I tried to install both applications, neither would work.

      Molly

       

        Terms & ConditionsAccessibility statement
        Copyright © Zoom Communications, Inc. All rights reserved.