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A
Newcomer
AshleyZ91
Newcomer
March 14, 2022
Question

Can not find recording

  • March 14, 2022
  • 1 reply
  • 2 views

I scheduled a meeting and chose the automatically record option before starting it. I ended the meeting and I can not find the meeting anywhere. Can someone help please. I looked under the recordings tab and there is nothing there.

    1 reply

    J
    Employee
    J-Zoom-ATL
    Employee
    March 14, 2022

    @AshleyZ91 It may not show if you weren't logged in. The best thing to do is to login to the desktop client and click the Avatar/profile picture in the top right hand corner. 

    From here, click on "Settings" and then "Recording". If this was a local recording you will be able to see it in the location shown at the top. You can open this folder directly from here. 

    If this was a cloud recording, try logging into your Zoom account in the web portal and then check your "Recordings" Tab. 

    If you weren't signed in as the host, and you had it set to automatically record locally, the recording wouldn't have started because it couldn't verify who the host was. 

    If this answer helped solve your question/issue, please hit the "Accept as Solution" button below.

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