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Newcomer
August 12, 2021
Question

camera problem

  • August 12, 2021
  • 7 replies
  • 17 views

This my camera problem, when I use it in skype or just open the camera it works perfectly fine, but when using zoom is a total problem. PLEASE HELP I TRIED ALL!

 

    7 replies

    TorahTechGuy
    Community Champion | Customer
    Community Champion | Customer
    August 13, 2021

    Not sure I understand the problem. Can you give some more details.

    Newcomer
    August 17, 2021

    This looks like the problem I am having! I have checked all settings and can't seem to find a solution. Basically, the cameras, both front and rear facing, are zoomed in to the right side area of where the actual camera view should be. So I have to move way right to center myself in the view and it is zoomed in a bit. I use any other app with the cameras and this is not a problem. 

     

    Also, it is only from my own personal viewpoint. I tested it with a friend and my video looked just fine on their end. It was not zoomed in at all.

     

    Please help!!

    Newcomer
    August 19, 2021

    I am having the same problem.

    Newcomer
    August 19, 2021

     

    TorahTechGuy
    Community Champion | Customer
    Community Champion | Customer
    August 20, 2021

    Looks like a different camera all together. Are you sure you have the correct camera chosen in Zoom?

    Newcomer
    September 14, 2021

    Tenho o mesmo problema, já alterei todas as configurações do Windows e não funciona no Zoom. Estou perdendo reuniões importantes.

     

    Newcomer
    October 13, 2021

    same problem, every setting checked right

    Newcomer
    March 9, 2022

    This is looking one of the most common issues that I faced with zoom app some days ago but as you can seehere some information about its solution here check it out.