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Explorer
November 29, 2021
Solved

Breakout rooms stopped working last week

Hi,

 

I have been using Zoom for teaching and I appreciate the new feature of students being able to choose their rooms. It saves me a lot of trouble.

Last week on Tuesday, November 23rd, everything worked still perfectly.

Then I ran another session on Thursday, November 25th with exactly the same settings and links. I was able to create the breakout rooms but there was only one person who was able to join it!

On Friday, the 26th I joined a Zoom hosted by another university and they had exactly the same problem - no one was able to join rooms.

Today on MOnday the 29th, I tried again and got the same result.

 

Is this some version discrepancy or is something broken? As said, I am using exactly the same settings as before but it suddenly stopped working for everyone. I hope someone can help before tomorrow's session.

 

 

REgards,

 

Olli Seppänen

Aalto University.

Olli

 

    oseppanenAnswer
    Explorer
    November 30, 2021

    The problem seems to be fixed and it worked properly today.

     

    Regards,

     

    Olli

    2 replies

    Newcomer
    November 29, 2021

    Dear Olli,

     

    If you find a solution to this, could you post it here. I have had the same issue since last Wednesday and it causes major issues with my seminars. I have the same issue with my Lund University and Linköping University employee accounts and I have tried both my work computer and my personal computer and the issue is still there.

     

    Like you, I have used the same meeting for my courses and I haven't changed any settings.

     

    When I open the meeting rooms, the students get invited to them but are not able to join.

     

    // Lari

    Translate
    oseppanenAuthorAnswer
    Explorer
    November 30, 2021

    The problem seems to be fixed and it worked properly today.

     

    Regards,

     

    Olli

    Translate