Breakout rooms not available in new meetings | Community
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Newcomer
January 7, 2022
Solved

Breakout rooms not available in new meetings

  • January 7, 2022
  • 1 reply
  • 0 views

Hi,

Since a couple of weeks my Option for Breakout Rooms disappeared when I schedule a new meeting or open a direct meeting.

Interestingly, my personal meeting room or older recurrent meetings still have the Breakout Sessions.

Any idea what the reason might be?

I use the latest version. Tried already to logout and login again. Deactivated and reactivated Breakouts in the settings. Nothing changed anything.

I appreciate any help. 
Thanks!
Jan

    Best answer by janziehm

    Hey, 

    my problem was solved by the support. My end-to-end encryption was enabled. When this option is enabled, the following features are disabled:

    • Join before host
    • Cloud recording
    • Live streaming
    • Live transcription
    • Breakout Rooms
    • Polling
    • Zoom Apps
    • Meeting reactions*
    • 1:1 private chats*

    Hopefully this will help you.

    1 reply

    janziehmAuthorAnswer
    Newcomer
    January 11, 2022

    Hey, 

    my problem was solved by the support. My end-to-end encryption was enabled. When this option is enabled, the following features are disabled:

    • Join before host
    • Cloud recording
    • Live streaming
    • Live transcription
    • Breakout Rooms
    • Polling
    • Zoom Apps
    • Meeting reactions*
    • 1:1 private chats*

    Hopefully this will help you.