Breakout room exit problem | Community
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Newcomer
BruceDSanders
Newcomer
April 28, 2022
Question

Breakout room exit problem

  • April 28, 2022
  • 2 replies
  • 18 views

I’m using a University of Nevada, Reno license of Zoom.

As the host, when I enter a breakout room in response to a “Ask for help” call and then exit using the “Leave breakout room,” I lose elements on my screen that were there before I entered the breakout room. These include the Participants, Chat, and Breakout Room windows. In addition, Share Screen is cancelled and I am muted.

How can I avoid needing to reset all these elements each time I pop in and out of a breakout room?

Thanks.

    2 replies

    H
    Community Champion | Employee
    Happytohelp123
    Community Champion | Employee
    May 2, 2022

    @BruceDSanders Hello Bruce this is a current limitation of breakout rooms as information is not saved upon entering and exiting the room. To request this as a feature request please reach out to our Product team at Zoom.us/feed and provide your feedback on enhancing the breakout room feature. 

    G
    Newcomer
    gawgfx
    Newcomer
    January 28, 2024

    Hi, I am having a similar problem as a host, I have set up breakout rooms and when I enter a breakout room audio/video is fine, when I exit the breakout room all my meeting controls have disappeared and I have to restart the meeting and reset all sharing/audio settings etc etc. 

    G
    Newcomer
    gawgfx
    Newcomer
    January 28, 2024

    If the feature is unavailable it seems fairly pointless making the enter/exit breakout room (as host) available as it is impossible to host a meeting and keep losing the meeting set up / controls

     

    Cheers Graham

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