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Explorer
August 29, 2022
Question

blurry screen

When I zoomed with my colleague, my colleague said my screen was blurry. My zoom has been upgraded to the latest version, I don't know what is causing the blurry screen.

    11 replies

    Bri
    Community Manager
    Community Manager
    August 29, 2022

    Hi @haiyuan, and welcome to the Zoom Community! Was the blurriness occurring during a screen share or was your video itself blurry to your colleague? 

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    haiyuanAuthor
    Explorer
    August 30, 2022

    Nothing to do with my video. I usually share my desktop, not a recorded video.

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    haiyuanAuthor
    Explorer
    August 30, 2022

    the version of zoom is Version: 5.11.9 (10046).

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    haiyuanAuthor
    Explorer
    August 30, 2022

    When I share my screen, my colleagues say they can't see what I'm sharing clearly.

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    Newcomer
    August 30, 2022

    Sign in to the Zoom mobile app.
    While in a Zoom meeting, tap More in the controls.
    Tap Virtual Background (Android) or Background and Filters (iOS).
    Tap the Blur option. Your background will become blurred behind you, obscuring your surroundings.

     

    Regards,
    James

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    Newcomer
    September 1, 2022

    Have you resolved the blurry screen issue?  I have the same problem.

     

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    Newcomer
    January 25, 2023

    me too

     

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