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C
Explorer
Chubba
Explorer
February 6, 2022
Question

Blurring Background

  • February 6, 2022
  • 2 replies
  • 5 views

Hi

 

I use Zoom on the Android App and the blur background option is not available. I believe I meet all the technical specifications (my phone is Huawei Nova 4) and using the latest version of the App. I've also tried using the iOS version on iPhone XS Max and that's not working either.

 

Are there any other steps I need to take to enable this option?

 

Thanks

 

    2 replies

    R
    Community Manager
    rn-zm
    Community Manager
    February 10, 2022

    Hi @Chubba, do you have the setting enabled within your Zoom account settings at https://zoom.us/profile/setting > Virtual background 

    C
    Explorer
    ChubbaAuthor
    Explorer
    February 10, 2022

    Hi RN

    Yes, forgot to say that the setting has been enabled too. Are there any other suggestions?

    Thanks

     

     

     

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