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M
Newcomer
MN9
Newcomer
February 9, 2024
Solved

Blurred video with artificial lighting

  • February 9, 2024
  • 2 replies
  • 7 views

I teach online dance classes from my home , but as soon as it gets dark outside my video call becomes blurry, and if I turn on the light it still is blurry. Any ideas on what I can do? I use my labtop. Thank you

Best answer by Eliot

hi mn9,

 

please see

Enhancing your video in Zoom - Zoom Support

 

you might also consider using a usb separate camera.  here is a list of zoom recommendations.

Zoom Knowledge Article - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

2 replies

E
Community Super Champion | Partner
EliotAnswer
Community Super Champion | Partner
February 11, 2024

hi mn9,

 

please see

Enhancing your video in Zoom - Zoom Support

 

you might also consider using a usb separate camera.  here is a list of zoom recommendations.

Zoom Knowledge Article - Zoom Support

 

Did my response answer your question? If so, please don't forget to mark the reply as an accepted solution.

 

thanks,  eliot

    M
    Newcomer
    MN9Author
    Newcomer
    February 16, 2024

    I have a basic account and I can't enter into the camera/video settings as described. But thank you anyway. Or maybe I would need an external camera?

    Bri
    Community Manager
    Bri
    Community Manager
    February 15, 2024

    Hi @MN9 ! I have reviewed your post and @Eliot has provided a helpful reply, so I've gone ahead and marked it as an accepted solution. Please let us know if you have any additional questions!

    M
    Newcomer
    MN9Author
    Newcomer
    February 16, 2024

    Hi, thank you, but I think for basic account users I can't change anything in my settings.

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