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H
Newcomer
Harry_Potter
Newcomer
October 1, 2021
Question

Blurred Background Problem

  • October 1, 2021
  • 2 replies
  • 7 views

Hello,

I have Zoom on my PC version 5.8.0 and I want a blurred background but when I go into my settings page under "Backgrounds & Filters", I only have San Francisco, Earth, and Grass. I don't have a Blur option. I have researched this and tried everything and it didn't work. I even uninstalled Zoom and reinstalled it, signed in, went back into the background page and it still doesn't show the Blur option. It says I need to have version 5.5.0 and later. Can someone help?

    2 replies

    Rupert
    Community Champion | Customer
    Rupert
    Community Champion | Customer
    October 1, 2021

    Does your PC hardware meet the system requirements for blurred background?

     

    Supported processors

    Intel i3 - 2 cores or higher - 5th generation or higher

    Intel i5 - 2 cores or higher - 3rd generation or higher

    Intel i7 - 2 cores or higher - 3rd generation or higher

    AMD - 8 logical cores - 3.0Ghz or higher

     

     

     

    M
    Newcomer
    Max100
    Newcomer
    November 26, 2021

    Max here

    - Intel(R) Core(TM) i3 CPU 560 @ 3.33GHz
    - Zoom 5.8.4 (1736)

    and blurred background is not available...

     

    😭

     

    A
    Newcomer
    AnNguyen
    Newcomer
    October 4, 2021

    Hi Rupert,

     

    I have the same problem. Zoom version 5.8.0 and intel i5 dual cores 4th generation. 

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