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Explorer
elkoussy
Explorer
March 30, 2023
Question

Blur Background

  • March 30, 2023
  • 3 replies
  • 37 views

I have the latest ver of the desktop app but I can't find a blurred background option at all.

    3 replies

    Bri
    Community Manager
    Bri
    Community Manager
    March 30, 2023

    Hi @elkoussy , do you mind telling me what device you're using and your version number?

    E
    Explorer
    elkoussyAuthor
    Explorer
    April 2, 2023

    I'm using MAC Pro and my zoom app is ver 5.13.11 (16405). My laptop has an i5 processor.

    Professor_Zoom
    Community Champion | Employee
    Professor_Zoom
    Community Champion | Employee
    March 30, 2023

    Hi @elkoussy , the blur background option requires a pretty hefty CPU, and will not be available if your computer doesn't have one that's been approved to support the option.  You can find more info at this link to help you determine if your device can support the blur background option.

    https://support.zoom.us/hc/en-us/articles/6619329769741-Zoom-blurred-background-option-is-not-available

     

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