Newcomer

Question

Blackmagic Ultrastudio Mini Recorder

Forum|Forum|4 years ago
December 27, 2021
25 replies
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Hello all:

I am new to the Community. Thanks in advance for any help.

I have been using a Blackmagic Ultrastudio Mini Recorder to connect a Nikon D750 successfully with Zoom on a 2019 Intel MacBook Pro for over a year. Current software is Monterey 12.1. All was fine. However, after updating to Zoom 5.9 and 5.9.1 I no longer have connectivity. Blackmagic Ultrastudio Mini Recorder still shows in the available cameras, but no longer has available video. Only show a black screen.

Has anyone had a similar issue and found a fix?

Show previous replies

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fredfred27

Newcomer

I am using a Blackmagic Recorder 3G for video input. It works great under 5.8.6, but gives me green static under 5.9.1 and 5.9.3. I am running Catalina 10.15.7 on a 2019 16” MacBook Pro. My Blackmagic drivers are up to date (12.2.2). Hopefully this can be solved on Zoom's end.

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revgirrl

Newcomer

I'm getting the same messy greenish screen. My workaround is to use ManyCam for my BMD camera because it works fine that way. Good thing, because ManyCam didn't use to support BMD, but now it does. I worked with a zoom tech for awhile to try to fix the problem, but alas it is still not fixed. I've also pointed them to this message board in case others would like to help their techs troubleshoot the problem.

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AntonM

Newcomer

THanks revgirrl.....Zoom needs to wake up here! @51...why so long for a fix impacting MANY users?

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MightyBS

Newcomer

Still reporting the same issue. Something I have found is that some signals work. For instance my Sony camera and my MacBook Pro output produce this green garbled image, but the output from my Raspberry Pi works just fine.

Additionally OBS, BM Media Express, etc show the picture fine where Zoom does not. At this point I've downloaded an older copy of Zoom where it works to get by for now.

In this thread seeing ManyCam as a suggestion makes me want to check that out. I've also used the OBS Virtual Cam successfully, but I don't always want to be using OBS when I want to use this camera with Zoom.

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MikeStarkov

Newcomer

Same issue on macOS Monterey 12.2.1 M1 Max, Zoom 5.9.1

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PabloF

Newcomer

Same issue here, please fix it ASAP.

K

krlancaster

Newcomer

I'm experiencing this as well. Very frustrating

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bayej746

Newcomer

I am facing some very serious meeting recording issues as you can see here on the page kindly guide me about it I recently bought some new recorder and theproduct is very amazing just issue in the recording.

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jmoretti

Newcomer

The latest release of Zoom, version: 5.9.6 (4993), on MacOS 12.2.1 on an Intel MBP is successfully working with my UltraStudio Recorder 3G driver version 12.2.2 using HDMI. 🎉

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fredfred27

Newcomer

Still using a Blackmagic Recorder 3G for video SDI input at 23.976fps. It still works great under 5.8.6. I have tried it with Zoom 5.9.6 and I now get video, but the options to choose format and frame rate are still missing, and the video seems to come into zoom at 12 frames per second. I am running Catalina 10.15.7 on a 2019 16” MacBook Pro. My Blackmagic drivers are up to date (12.2.2). Are you getting the correct frame rate in zoom?

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jmoretti

Newcomer

Unfortunately, I don't have an option to select the format for framerate either, but that is at least consistent with the other VC applications we use regularly.

My experience after upgrading was that initially, the frame rate was very low, but at some point, Zoom appeared to adjust to a faster framerate automatically.

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krlancaster

Newcomer

I can confirm as well, with Zoom 5.9.6 (4993) I have clear feed from a Blackmagic UltraStudio Recorder 3G (SDI in) on a 2021 MacBook Pro 16" M1Max

Hooray!

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fredfred27

Newcomer

Are you getting the correct frame rate in Zoom? My SDI input of 1080psf @ 23.976 fps looks good in Blackmagic Studio Express, but it appears to be around 12 fps in Zoom. The options for choosing frame rate of the input are still missing since Zoom 5.8.6.