Black Box while screen share. | Community
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Newcomer
May 18, 2022
Question

Black Box while screen share.

  • May 18, 2022
  • 11 replies
  • 217 views

Hello,
when I host a Zoom meeting and start a screen share, the participants always see a black bar at the top. This is the zoom bar for me. Even if a pop-up window appears that another participant wants to join the meeting, the other participants see this as a black box. I've attached an image as an example. I've already looked through all the settings, updated the Zoom client, but I just can't get this to go away. I work on Windows 10 Pro. Can someone help or give a tip here? Thanks!

    11 replies

    Newcomer
    December 16, 2024

    I found a solution for this problem. In Zoom workplace setting >> share screen >> Advanced >> don't check Use hardware acceleration for 

    When I did this, all black rectangles disappeared.

    I hope it will help you.