Automatically muted when I screen share on zoom pwa | Community
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A
Newcomer
AbigailD
Newcomer
May 2, 2022
Question

Automatically muted when I screen share on zoom pwa

  • May 2, 2022
  • 12 replies
  • 107 views

Good day everyone,

Hope all is well. I have an issue with Zoom PWA. When I start screen sharing and to explain what is there I am told I am muted.  I checked my settings and could not pin point anything. Does anyone here have a solution?

      12 replies

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      B
      Newcomer
      Blovethompson
      Newcomer
      April 18, 2023

      Best answer I see is from...

      joeb
      Listener
      2022-09-19 07:27 AM
      "The audio works if you pause screen sharing. Your video will be static, but at least others can hear you.
      It's a workaround, of course. It would be nice if Zoom responded to this issue, then actually fixed it."

      CarlaA
      Community Champion | Employee
      CarlaA
      Community Champion | Employee
      May 18, 2023

      Hi everyone! Thank you for all of your contributions to this thread and I am sorry for not getting to you all sooner!

       

      We have created an article that goes over some troubleshooting steps to take when this issue occurs: Troubleshooting muted audio when sharing screen. Please let me know if it helps and I am so sorry for the inconvenience this has caused! 

       

      Carla,
      Zoom Community Team

      B
      Newcomer
      Benoit_Gauthier
      Newcomer
      May 18, 2023

      @CarlaA Thank you for your reply. I appreciate the effort but I am perturbed by the message on the troubleshooting page that I should "use a different device such as a computer with Windows or Mac operating systems". Chromebooks are used across the board and extensively in some sectors (think education). Also, the troubleshooting page offers a link to a dead page: using Zoom for Chrome PWA.

       

      Benoît Gauthier

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