automatic translation from AI does not work

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Good afternoon! The automatic translation functionality from AI does not work in my account, how to enable it, there is not even such an item. The Pro rate

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MGSRAnswer

Community Manager

Hello @indance85,

Welcome to the Zoom Community! We're glad to have you here.

If you're referring to the translated captioning it is available to Zoom Workplace Business Plus or Zoom Workplace Enterprise Plus account, or assigned the Zoom Translated Captions add-on*.

You can read more in this article.

Let us know if you need further assistance.

MGSRAnswer

Community Manager

Hello @indance85,

Welcome to the Zoom Community! We're glad to have you here.

If you're referring to the translated captioning it is available to Zoom Workplace Business Plus or Zoom Workplace Enterprise Plus account, or assigned the Zoom Translated Captions add-on*.

You can read more in this article.

Let us know if you need further assistance.

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NancyCampbell

Explorer

We have zoom workplace pro, and we bought the add on for $5 per month to test it out.

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MGSR

Community Manager

Hi @indance85,

Did you see the previous response?
If it has resolved your inquiry, please press Accept as Solution.

If you need further assistance, please let us know.

Have a great day!

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MGSR

Community Manager

Hi @indance85,

Given the time elapsed since we last heard from you, I've taken the liberty of marking the provided answer as the solution.

If you need further assistance, please let us know.

Have a fantastic day!

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NancyCampbell

Explorer

It is not a solution. We had the captioning working, but it was jibberish as we had someone that reads and speaks spanish and nothing made sense that was translated.

I did find these instructions to set it up, so it "works" but it does not work properly.

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