Auto save chat

Hi @mpa1980,

Are you using a Mac or Windows machine?

Do you have Cloud Recording enabled on your account? If so your saved in-meetings chats are stored in the cloud after the recording is done processing:

• Sign in to the Zoom web portal.
• In the navigation menu, click Recordings
• Click the Cloud Recordings tab.
• Click the meeting topic.
• This will show all files for your meeting. You can download, share, or delete the TXT file called Chat file.

If Cloud Recordings is disabled the in-meeting Chat should be stored on the computer where you hosted the meeting.

The file should be saved to your local recording location. The default is your Documents folder / Zoom / Folder with meeting name, date and time.

You can confirm the local recording location from your Zoom Client.

• Launch the Zoom Desktop client.
• Click your profile picture, then select Settings.
• Click Recording.
• The Store my recording at setting will show the current location.

You may also find the following support articles useful:

https://support.zoom.us/hc/en-us/articles/115004792763-Saving-in-meeting-chat

https://support.zoom.us/hc/en-us/articles/360060889932-Enabling-auto-saving-chats

Let me know if this resolves your issue? If so, don’t forget to mark the reply as an accepted solution!

Thanks

Dumb newbie question—where’s the navigation menu?

thanks.