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Newcomer
November 21, 2021
Question

Audio transcript Unable to transcribe

  • November 21, 2021
  • 4 replies
  • 9 views

I think I have followed everything to record my Zoom Meetings to the cloud, but none of my recordings are able to be transcribed. They are all indicating "Audio Recording - Unable to transcribe".

Does anyone have a solution to this?

    4 replies

    Newcomer
    November 22, 2021

    That is what I am looking for.  Did you find a solution?

     

    TheresaSAuthor
    Newcomer
    November 22, 2021

    No Sorry.  When I was trying it out prior to having 'real' meetings, it wouldn't work. But then yesterday when I had actual meetings and saved them to the cloud, for some reason it worked. So sorry, Iam absolutely no help to you 😞

    Newcomer
    September 1, 2022

    i have the same issue... all of my other recordings were able to transcribe and for some reason one did not.  Is there a way to 'restart' the transcribe process from the audio recording of it?

     

    Newcomer
    January 24, 2025

    same issue with "unable to transcribe" a recorded meeting

    MGSR
    Community Manager
    Community Manager
    January 30, 2025

    Welcome to the Zoom Community, @matcha! Kindly go to your browser profile and check if the feature is enabled to generate audio transcripts for cloud recording.

     

    Newcomer
    April 22, 2025

    Same issue, but it is randomly happening. All settings are set and checked. 

    Community Champion | Employee
    April 23, 2025

    @kkelly What language are your recordings in?