Audio settings
I just want to share my expierence with something very simple that took me hours to solve. So I hope the developers that look at all our user tools and settings can make this better.
I needed to connect the sound of the meeting to a Bluetooth speaker.
It took me 3 hours to find out, so of course I missed the meeting.
I asked your chatbot: where can I find the audio settings?
Chatbot answer: I did not understand the question.
I got not one answer from the chat bot.
Bing was better, said I had to click the 'gear icon of settings' and that I could find this if I clicked on my profile.
My profile was nowhere .
After 2 hours of browsing I found out that I could do a test meeting. There I found out that your audio settings are hidden under the microphone icon.
My suggestions: 1. replace that microphone icon for a normal sound icon. Or name it audio in/out.
2. Work on your chatbot, it understands not even the simplest of questions.
3. Make sure that as soon as somebody typs in 'audio settings' in your help- or searchfunctions, that you give this very simple answer : click the microphone icon in your meeting.
Don t start giving all complicated advices about communities, licenses, terms and guidelines, membership, buying and signing in possibilities, and who knows what.
It s very simple but you made it incredibly complicated and I missed 2 meetings because of this lack of giving a practical answers to a very simple question.
Thank you for reading.
