Audio problems | Community
Skip to main content
P
Newcomer
Percent-Edge
Newcomer
January 21, 2022
Question

Audio problems

  • January 21, 2022
  • 2 replies
  • 11 views

HI,

in a meeting others cannot hear me but I can hear them fine. This problem started in the middle of a Zoom meeting without having touched any key, changed any setting or even touched the PC at all. 
I tried headphones to exclude the laptop's microphone being the issue, but same problem with headphones. Can anyone help? 

2 replies

J
Newcomer
JillyPossum
Newcomer
February 9, 2022

I have the same problem. I notice another similar query from someone using an ASUS Vivobook. That's the computer that has suddenly developed the Zoom audio problem. I have no problems on my Lenovo laptop (both are about 6 months old). I have no problems with audio in any other app on my ASUS Vivobook.
I have uninstalled and reinstalled Zoom twice on the ASUS and tried both headphones and speakers. No luck.
Can anyone shed any light on this issue?

 

R
Community Manager
rn-zm
Community Manager
April 7, 2022

Hey @Percent-Edge. have you tried updating your Zoom client? Or uninstalled and reinstalled? As it's been some time since you've posted this, do you recall ever having a 'your connection is unstable' prompt beforehand? Hoping you were unmuted 🤞 (forget to unmute myself at times), did you ensure your microphone inputs were correct? If you're unsure whether someone can hear you or not, you can always test speaker & Microphone 

 

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.