Audio Issues

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Hi Everyone,

Both myself and my client do the audio test successfully, but we still cannot hear each other. Evrything else works fine.

Any thoughts or advice welcome.

Rupert

Community Champion | Customer

Hi @HDx

Once in a Meeting together, do you both see yourself and each other as un-muted in Zoom (microphone icon, bottom left in Zoom)?

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H

HDxAuthor

Explorer

Thank you for replying, Rupert.

Yes. We are both unmuted.

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GreenMeeting_ca

Newcomer

Hard to tell from such limited information.

If you'd like to set up a test with me, go to the contacts page at GreenMeeting.ca and leave a note (including that you're a Zoom community member) and perhaps we can set up a live test to try to figure out the issues.

Cheers,

George

GreenMeeting.ca

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H

HDxAuthor

Explorer

Thank you George.

Have done as requested.

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GreenMeeting_ca

Newcomer

Back from meetings - sent an email invite with some options

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