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Newcomer
November 17, 2022
Question

Audio issue

  • November 17, 2022
  • 1 reply
  • 1 view

Hi

When I  am in the meeting , there was no sound when other people shared their youtube or other videos, but I can hear what they said.

    1 reply

    Newcomer
    November 21, 2022

    I have new Dell laptop and I too am experiencing this issue.  I can hear others speaking and hear any videos shared but if music is played I hear nothing;  it comes on intermittently as I slide the sound bar.   It won't stay on.  Dell wants me to exchange the laptop stating it is a hardware issue but I disagree since I was having audio issues and they were able to fix that with updating drivers but this issue wasn't fixed.  I would like to know if this is a Zoom issue too.  Are there any @51 advisors on this forum?