Audio Drops During Meetings | Community
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Newcomer
June 13, 2024
Question

Audio Drops During Meetings

  • June 13, 2024
  • 2 replies
  • 1 view

I am on Windows 11 Home, Dell Inspiron 7506 2n1, wired to an external monitor with built-in speakers. I have been using Zoom successfully with this setup for roughly two years. 


In my last two meetings, one group and the other one-on-one, the audio has dropped out 20 minutes or more into the meeting. Other participants remain able to hear me, however, I cannot hear them. 

 

I have completed a pretty thorough search online, but have not found a solution. Any help as to how to prevent the audio dropping would be greatly appreciated. Thank you!

2 replies

ExpertswhoJohn
Community Super Champion | Customer
Community Super Champion | Customer
June 14, 2024

hi @MRonald ,

I also have that dell and found it losing my audio, I updated all the dell and windows drivers and it has behaved again since, Except it does crash my displaylink doc every so often.

I am going to clear the fans and make sure the laptop stops overheating.

all the best

 

John

Newcomer
December 3, 2025

I also started having this issue. Meeting audio starts and stops on both laptop and desktop recently. No other app has this issue, Win 11 with all updates. I get notification that internet is unstable.  No other app has audio issue. Drivers are current.  I suspect a Windows update could be root cause. Has anyone else experienced this?