Audio cuts out when receiving notification

Forum|Forum|1 year ago
February 24, 2024
1 reply
11 views

Is anyone else recently having a problem where if you receive a notification on Windows 11, the audio for Zoom cuts out? It’s really frustrating. I am using the integrated speakers on my All in One PC.

Thanks in advance.

Humashankar

Community Champion | Customer

Hi - I hope that you are Doing good !!

This is for a sure a rare case scenario

Exclusive mode can sometimes cause conflicts between applications accessing the audio device.
To disable exclusive mode:
Right-click on the speaker icon in the system tray and select "Open Sound settings."
Click on "Sound Control Panel" on the right side.
Go to the "Playback" tab, select your audio device, and click "Properties."
Go to the "Advanced" tab and uncheck the option for "Allow applications to take exclusive control of this device."
Click "Apply" and then "OK" to save the changes.

Also ensure the latest version of Zoom

Hope this helps

Thank you very much and have a fantastic day!
Warm regards