audio crackling when other participant shares screen

Audio crackling during a Zoom meeting when another participant shares their screen can be caused by various factors, including network issues, device compatibility, or insufficient system resources. Here are some troubleshooting steps to help you address the problem:

Check Internet Connection:

A poor internet connection can lead to audio issues during screen sharing. Ask other participants to check their internet speed and stability. If possible, use a wired internet connection instead of Wi-Fi for a more stable connection.

Close Unnecessary Applications:

Running multiple applications simultaneously, especially resource-intensive ones, can strain your computer's performance and cause audio crackling. Close any unnecessary applications to free up system resources.

Update Zoom and Audio Drivers:

Ensure that you and the other participants have the latest version of Zoom installed. Outdated software can lead to compatibility issues.
Update your audio drivers to the latest version. Visit the manufacturer's website to download and install the appropriate drivers for your audio device.

Mute Microphones:

Ask all participants to mute their microphones when someone is sharing their screen. Background noise or overlapping audio streams could cause crackling sounds.

I've tried all of these things. All my drivers are updated, zoom is updated, my wifi is excellent (and this issue occurs in every location I've used zoom). It only occurs on the device mentioned above and not on MacBook (which is old and I'd rather not use). I usually am only running zoom and one chrome window, so unnecessary applications are all closed. Typically, the only participant with a mic on is the speaker who is sharing the screen. It even happens when the speaker who's sharing their screen is muted but another participant is speaking.

We encounters the same issue. Once I share my screen, my speaker audio starts crackling/popping. Also other participants hear the same crackling sound.

Try turning on original sound for musicians (a 2 step process) without echo cancellation to see if this helps the audio quality. See https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064198