audio and mic disconnects on Zoom call after 5 minutes | Community
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pbgarchitect
Newcomer
November 20, 2024
Question

audio and mic disconnects on Zoom call after 5 minutes

  • November 20, 2024
  • 1 reply
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I am a Zoom Workplace Pro member and my audio and mic are disconnecting on Zoom calls after approximately 5 minutes.  This has happened when I am the host or joined someone else's Zoom call...suggestions?

1 reply

storyhub
Community Super Champion | Customer
storyhub
Community Super Champion | Customer
November 21, 2024

Without specific details of your hardware and network configuration I would guess that you may be using a Wifi connection that has very low bandwidth because of the distance between the Zoom device and the WAP (wireless access point). Would need more specific details of the configuration and internet bandwidth up and down.

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