Attendees getting into room before host, without passcode

Hi Joan, it's possible your Zoom admin has configured some settings that may have an impact on your meetings. If it is just your personal account, here are some settings to take a look at:

• Require that all meetings are secured with one security option
• Waiting Room
• Require a passcode when scheduling new meetings
• Embed passcode in invite link for one-click join
• Allow participants to join before host

If you want people to join before you, you'll want to turn off the waiting room and turn on 'Allow participants to join before host'. Hope that helps!

@JoanBrady 

Did you try the below steps at this link: https://support.zoom.us/hc/en-us/articles/360022174112-Using-a-waiting-room-with-Zoom-Rooms#h_b2103f53-a263-4637-8b16-8f0ca9d6a538 for disabling the waiting room?

(

How to enable or disable waiting room during a Zoom Rooms meeting

1. As the meeting host, tap Manage Participants.
2. Tap More at the bottom of the participants' window and tap Put Attendee in Waiting Room on Entry to enable the feature.
3. To disable the feature, tap More again and then tap Disable Waiting Room....)

Thanks.

Kind Regards,

Hi there, I believe you also need to enable 'Meeting passcode'.