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Newcomer
January 31, 2025
Question

Asked to sign in but I already am

  • January 31, 2025
  • 1 reply
  • 13 views

The meeting I am trying to join is through my institution so I have to be signed in. When I'm on my computer this is no problem. The problem is on mobile. I open the zoom app, click sign in sso, a browser pops up, I sign in to the browser, I put the zoom room id in now I'm signed into the browser, and oh, I'm redirect to the app which prompts me to sign in. But I am signed in. I'm signed in on the browser not the app. But the app forces me to sign in on the browser. So how exactly am I supposed to join?

1 reply

Newcomer
October 13, 2025

I am also having this problem: When I sign in on iOS with my institution (Google SSO), a browser overlay opens in the Zoom app, I sign in, then I see all the meetings I own in the Zoom app online browser view, but as soon as I select the option "Join a meeting," it closes the browser overlay and redirects me back to the app's login screen.

 

Can we get a response from Zoom?